Tag Archives: mitigating

The ideal QA Manager… Communicates well.

Yesterday, I reflected on the challenges that many of us encounter while we are interacting lab personnel, particularly when it comes to communication.  The ability to bridge that gap between QA Speak and the lab is one of the fundamental soft skills that a strong QA Manager must embrace.

In keeping with this idea of soft skills, and in honor of the upcoming football season, I propose that there are certain traits that truly effective QA Managers carry that cannot be highlighted in a job description, or on a resume.  Instead, they can only be observed, in certain context, as displaying true potential.

This concept was recently cauterized for me while I was reading Blind Side: Evolution of the Game.  Aside from the story of Michael Oher, the book discusses at length the position of the Left Tackle, and its role in the game as we know it today.  Now, I am well aware that the there are opinions that counter the idea that the Left Tackle is the most valuable position in football.  But I’d like to play on this analogy for the purpose of this post, and a few to come.

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